The Eurotunnel service has remained open during the crisis and expects to be a popular option for travellers to France this summer. The Folkestone-Calais tunnel allows you to drive on to the shuttle and stay in your car, in your ‘safe bubble’. Automated check-in systems mean you do not have to come into contact with anyone.
With French travel restrictions now being lifted for trips within Europe, here is a summary of information you need to know if you are considering using Eurotunnel:
- Terminal buildings are closed except for the toilets so make sure you buy food and drink for the crossing before arriving.
- Toilets on the train are not available, due to social distancing measures, so use the ones in the loading allocation lanes before the crossing.
- If you have a Flexiplus ticket, the usual main lounge is closed.
- When travelling from Folkstone to Calais, you need to fill in Advanced Passenger Information forms once you have a booking reference and booking password. You do this on the Eurotunnel website. It is the same information required for plane tickets and ferries too.
- You do not need to wear a mask while sitting in your car for the trip.
- In order to reassure clients, Eurotunnel is introducing refundable ticket and re-booking options on its tickets, so if your situation changes and you cannot complete the journey, you will not lose your money.